Frequently Asked Questions

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Support: [email protected] Phone: +1 (702) 583-1946
What are the prerequisites?
Basic Python proficiency and linear algebra familiarity. Optional: prior ML exposure. If you’re rusty, start with a quick refresher on vectors, matrices, and derivatives.
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How much time do courses take?
Each course lists total hours. Expect 1.5–2x that time for projects, optional readings, and reflection. If you study 4–6 hours/week, most learners progress steadily without burnout.
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Do you issue certificates?
Selected courses include verifiable certificates of completion. If a course includes one, you’ll see it clearly indicated on the course page and inside your dashboard after finishing graded checkpoints.
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How to contact support?
Use the contact form or email [email protected]. We respond within one business day. For urgent account access issues, include your account email and a brief description of the problem.
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Do you offer refunds?
We provide a clear refund policy described in the Terms of Service. If you believe you qualify, contact support with your order details and we’ll guide you through the next steps.
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Didn’t find an answer?
Email [email protected] with your question and course name. Typical response time: 00:00:00.